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Customer Feedback

Please would you rate the following items, and comment on each if you wish

How would you rate the pre-departure help and information provided?
Fair – Some useful information, but I felt underprepared or had to chase for answers
Good – Helpful overall, though a few more details or earlier communication would have been appreciated.
Excellent – Clear, timely, and thorough. I felt fully prepared for the trip.
How would you rate the Focused On Wildlife website?
Useless website
Pretty average
Very useful
I didn't use it
How would you rate your accommodation?
Fair – Basic or inconsistent, and didn’t fully meet expectations.
Good – Generally nice, though a few aspects could have been improved.
Excellent – Comfortable, clean, and well-located.
How would you rate your food and food choices?
Fair – Some meals were nice, but overall selection or quality could be better.
Good – Generally enjoyable, though a bit more variety or dietary options would improve it.
Excellent – Great variety and quality, with options that suited my preferences.
How would you rate your trip leader?
Fair – Managed the basics, but lacked engagement or deeper insight during the trip.
Good – Supportive and informative, though there’s some room for improvement in communication or logistics.
Excellent – Knowledgeable, approachable, and always well-organised. Made the trip truly special.
How would you rate your overall experience?
Hated it
It was ok
Loved it

1 star = not at all, 5 star = definitely will

Thank you for your support and for your wonderful company during the trip. You played a big part in making it a great success. We hope to see you again in the near future!

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