Seal Pups Of Norfolk

We operate under the UK Package Travel Regulations (PTRs) 2018, which protect our customers when booking package holidays of two or more services lasting over 24 hours. These regulations guarantee refunds within 14 days if a package is cancelled, provide repatriation if an operator fails, and offer compensation for major changes to services. The PTRs apply to all package holidays we sell in the UK, irrespective of where the service takes place.

We understand that plans can change. If you need to cancel your booking, the following cancellation terms apply based on the date we receive your written notice:

Cancellation Charges

• At any point, up to 42 days (6 weeks) before departure

  Full deposit retained.

• 42–14 days (2-6 weeks) before departure

  50% of total trip cost retained.

• 14 days or less before departure

  100% of total trip cost retained (no refund).

2027

TBA